Return Policy
Return Policy for Supalo.com
Supalo understands that sometimes you may need to return a product. Our Return Policy ensures a hassle-free process for you.
Return Eligibility:
- You may be eligible for a return if you notify us within 14 days of receiving your order.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
How to Request a Return:
- Contact our customer service team at info@supalo.com within 14 days of receiving your order.
- Provide your order number and details about the product you would like to return.
- Our customer service team will guide you through the return process and provide instructions on where to send the item.
Return Processing:
- Once we receive your returned item, we will inspect it and notify you of the status of your return.
- If your return is approved, we will process a refund or offer a replacement, as per your preference.
Contact Us:
If you have any questions about our Return Policy, please contact our customer service team at info@supalo.com.